The CRM team manages personalized communication with customers through various channels such as email, in-app messages, push notifications, and social media. Our goal is to drive conversion, revenue, and customer satisfaction, ensuring long-term loyalty. We handle both multi-channel customer communication and product marketing, focusing on lottery clubs and new product launches, ensuring consistency across all touchpoints.

As part of the Marketing department, the Customer Acquisition team drives the growth of new customers to increase future revenue. We use performance marketing channels while exploring innovative methods for customer generation. Operating as an agile team, we are data-driven, outcome-focused, and passionate about growth, with each manager overseeing one or two channels and collaborating with a Designer, Web Developer, and Data Scientist.

The Design team blends creativity and strategy to produce captivating marketing designs that tell compelling stories. We believe marketing design is about creating connections and lasting impact, with each project from social media graphics to brand materials serving as a chance to make a meaningful statement. Join us in transforming ideas into unforgettable visual narratives and redefining the art of marketing design.